Custom Name

Handling Time

All orders are processed within 1 - 3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.

Domestic Shipping (United States)

We currently offer Standard Shipping within the United States. Usually carried by UPS, DHL, and USPS.
Please note that transit time does not include handling time.

California

• Address Type: Street / PO Box
• Estimated Transit Time: 2 - 4 business days
• Shipping Fee: 4.99 $ per order
• Free Shipping: Not available

Other States

(Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico)

• Address Type: Street / PO Box
• Estimated Transit Time: 5 - 8 business days
• Shipping Fee: 4.99 $ per order
• Free Shipping: Not available

Hawaii, Alaska & Puerto Rico

• Address Type: Street / PO Box
• Estimated Transit Time: 7 - 14 business days
• Shipping Fee: 4.99 $ per order
• Free Shipping: Not available

International Shipping

We also offer International Shipping to most countries worldwide. Usually carried by DHL.
International orders typically take 14 - 21 business days for delivery, depending on the destination and customs clearance process.

• Shipping Fee: 10.00 $ per order
• Free Shipping: Not available for international orders
• Customs & Import Taxes: Customers are responsible for any customs duties, import taxes, or additional fees that may apply based on their country’s regulations.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 24-48 hours to update after your order is dispatched.

Delays

Please note that delivery times are estimates and may vary due to factors such as weather conditions, customs inspections, or carrier delays.
We are not responsible for delays caused by shipping carriers or customs authorities.

Welcome to Hudupods!
Your satisfaction is our top priority. If something doesn’t look or feel right, simply email us at support@hudupods.com and we’ll make it right.

Eligibility Period

Our return and refund policy is valid for 30 days from the date of purchase.
After 30 days, unfortunately, we cannot offer you a replacement or refund.

Covered by Refund / Free Replacement

We will gladly issue a full refund or free replacement for the following cases:

• Printing issues (bad print, damaged print, wrong/missing print)
• Product damaged during transit
• Defective product before shipping / flawed item
• Incorrect sizing (wrong size delivered, sizing doesn’t match chart)
• Shipping problems (no tracking updates, lost in transit, delivered to wrong address, late shipment)
• Wrong product received (design, size, color, quantity, product type, etc.)
• Packages lost after delivery: replacement will be offered instead of a refund

Not Covered by Refund / Replacement

We typically do not accept refunds or replacements due to customer mistakes, such as:

• Incorrect or incomplete delivery address provided
• Minor size deviations compared to size guide
• Wrong selection of size, design, or color at checkout
• Personal reasons (change of mind, personal taste, etc.)
• Color differences up to 20% between advertised images and the actual product (due to photography lighting or monitor display differences)

How to File a Claim

To submit a claim, please email support@hudupods.com with the following information:

• Order number
• Video/photo of the defective product
• For printing errors → include close-up photos of the issue
• For print size or placement issues → include a measuring tape, stick, or ruler in the photos
• For missing items → provide a photo of the package’s cover with the detailed shipping label
• Our support team will review your submission. If the issue meets the outlined conditions, we will process your refund or send a replacement promptly.

Refund Processing

Refunds will be applied to the original payment method.
Processing times may vary depending on your bank or card provider.